2016 National eXtension Conference

Innovation, design thinking, leadership, teamwork—these are all terms we hear every day and think we agree on. In practice these terms are "rabbit holes" because there are many possible meanings and asking different colleagues will certainly get different answers. But we know what we all want: creative and viable solutions to complex business situations that can be implemented efficiently. But how can we achieve those lofty goals? Pangaro will show a path through these terms with a focus on the role of effective conversation to achieve each one, including how to design for innovation. A combination of abstraction and problem framing around "designing for conversation" offers a path to implementation. There are no guarentees in complex design problems, but likelihoods can be increased and risk lowered.